· Blackthorn-Group ** ("Blackthorn" or "we") has adopted and subscribes to the privacy principles developed by the Canadian Standards Association. Our privacy commitment to you is to follow the following fundamental principles: (i) to clearly disclose to you what client information we may gather and how we may use it; (ii) to give you choice over what personal information we may use for different purposes; and (iii) to provide access to your personal information in order to allow you to review or correct it. Please review our Web site privacy statement in its entirety to understand how your personal information will be treated as you make full use of this Web site.
Non-personal information is information that cannot identify you personally, such as: (i) browser information (including the version of the browser you are using, the URL of the web page you last visited and the IP address of the computer you are using); and (ii) clickstream data which records choices you have made.
Personal information refers to information specifically about a particular user, such as: (i) name; (ii) age; (iii) address; (iv) email address; and (v) telephone number.
Personal information will only be collected by fair and lawful means. The only personal information we will collect and retain is the personal information voluntarily provided by you when you: (i) register as a Blackthorn-Group client; (ii) submit answers to surveys or questionnaires; or (iii) contact us with questions or comments about this Web site.
We may use your personal information to: (i) provide information or services you requested; (ii) send you information about products, information or services that may be of interest to you (email communications will always provide you with an "unsubscribe" option); and (iii) generate statistics and aggregate reports for our internal use, such as the development of our services.
No disclosure of personal information to third parties
Blackthorn-Group shall not intentionally disclose to third parties without your permission any personal information you may provide while visiting this Web site, subject to the following exceptions: (i) we may disclose your personal information to third parties as required or permitted by applicable laws, rules or regulations; (ii) we may disclose your contact information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information you have submitted on this Web site or otherwise provided to Blackthorn-Group; and (iii) if Blackthorn-Group merges with or sells all or substantially all of its assets to a third party, information collected about you on this Web site may be disclosed to such third party.
Blackthorn-Group has implemented generally accepted standards of technology and operation security in order to protect personal information from loss, misuse, alteration or destruction. Only authorized Blackthorn-Group employees, independent contractors and for professional standards purposes are provided access to clients' personal information, and such individuals are required to treat this information as confidential. Notwithstanding these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.
This Web site is not intentionally designed for or directed at persons 18 years of age or younger, and Blackthorn-Group will not intentionally collect or maintain information about anyone under the age of 18 without parental consent.
You may contact Blackthorn-Group: (i) in order to review and correct your personal information collected by Blackthorn-Group; and (ii) regarding privacy matters in general, in any of the following ways:
2120 North Park Drive
Suite 9 & 10
Attention: Office Manager
** This Web site policy shall apply to the Web sites of any or all of the Blackthorn-Group corporations.
An organization entrusted with personal information about its clients and employees has a responsibility to protect the privacy of that information. Blackthorn-Group takes this responsibility very seriously. Clients and employees of the firm should expect nothing less.
Principle #1: Accountability
Blackthorn-Group is accountable for all personal information in its possession or custody, including any personal information disclosed to third parties for processing or other administrative functions, and for professional standards purposes.
Principle #2: Identifying Purposes
Blackthorn-Group shall identify the purposes for which personal information is collected either before or at the time the information is collected.
Principle #3: Consent
The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except where inappropriate, or where required or permitted by law.
Principle #4: Limiting collection
Collection of personal information shall be limited to that which is necessary for the purposes identified by Blackthorn-Group, and information shall be collected by fair and lawful means.
Principle #5: Limiting use, disclosure and retention
Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required or permitted by applicable law, rules or regulations. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
Principle #6: Accuracy
Personal information shall be as accurate, complete, and up-to-date as is necessary to fulfill the purposes for which it is to be used.
Principle #7: Safeguards
Personal information shall be protected by security safeguards appropriate to the sensitivity level of the information.
Principle #8: Openness
Blackthorn-Group shall make information available to its clients and employees about the policies and practices that apply to the management of their information.
Principle #9: Individual access
Upon request, an individual shall be informed of the existence, use and disclosure of their information, and shall be given access to it. An individual may verify the accuracy and completeness of their information, and may request that it be amended if appropriate.
Principle #10: Challenging compliance
Accessibility standards for customer service
Blackthorn-Group is committed to ensuring that our services are accessible to all regardless of disability. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) Blackthorn-Group has established a policy to ensure that our services are guided by the principles of integration and equality and provided in a way that respects the dignity and independence of persons with disabilities.
Providing services to people with disabilities:
Blackthorn-Group is committed to excellence in serving the public including persons with disabilities, and we will carry out our functions and responsibilities as follows:
We will communicate with persons with disabilities in a way that takes into account their disability. We will train our people who communicate with the public on how to interact and communicate with persons with various disabilities.
We welcome persons with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.
We recognize that some individuals with disabilities rely on a support person for assistance while accessing our services. A person with a disability who is accompanied by a support person will be allowed to have that support person accompany them at all times while on our premises. Support persons accompanying or assisting individuals with disabilities may be required to comply with our confidentiality policies.
Attendance fees for certain events (such as seminars, training sessions, or social events) hosted or sponsored by Blackthorn-Group may apply to support persons. Fee information, as applicable, will be available at the time of registration.
Notice of temporary disruption:
We will provide the public with notice in the event of planned or unexpected disruption to the services or facilities accessed by persons with disabilities. The notice will include the reason for the disruption, the anticipated duration and a description of alternative facilities or services, if available. This notice will be posted at public entrances to our premises and depending on the nature of the disruption, may be posted on our web site.
Training for our people:
We will provide training to our people who deal with the public and those who are involved in the development and approval of policies, practices and procedures. Our people will be trained on an ongoing basis as changes are made to this policy or any requirements under the AODA, and new hires will be trained as part of their orientation upon employment. Training may be provided in various formats but will include:
Comments on our services are welcome and appreciated. Feedback regarding the way we provide services to persons with disabilities can be directed to the Accessibility Officer by email, in writing, by telephone or in person through appointment. All feedback received will be reviewed for possible action and an acknowledgement, where applicable, will be provided within seven business days.
Modification to this or other policies:
We are committed to ensuring that our public policies respect and promote the dignity, independence, integration and equal opportunity of persons with disabilities. Any policy of Blackthorn-Group that fails to do so, will be modified or removed.
ATTENTION: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS BLACKTHON-GROUP** ("Blackthorn") WEB SITE. BY USING THIS WEB SITE YOU INDICATE THAT YOU ACCEPT THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS (the "Terms"), DO NOT USE ANY BLACKTHORN-GROUP WEB SITE.
Blackthorn is a Canadian member firm within Blackthorn-Group (”Blackthorn-Group”)
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